Easy Return & Exchange

30 DAY SATISFACTION GUARANTEE

We want you to be completely satisfied with your order.  If for any reason you are not satisfied, we will gladly accept your timely return.  An online store credit or refund will be granted within 30 days of online purchase via www.liuliusa.com, except jewelry collection (no return on jewelry).

Returned merchandise should be presented in unused or saleable condition in original packaging. 30 days following the date of delivery except Jewelry Collection.

Click here to fill out the Return Request Form

Please ship to:
LIULI Return Center
Attention: RMA No.: _______ (RMA can be obtained via the Return Request Form
398 Lemon Creek Drive
Suite # F
Walnut, CA 91789

For any question, please call 1-909-274-8987 or email online@liuliusa.com.

Refund will be issued for the purchase price of the return merchandise excluding shipping costs. $20 shipping fee will not be refundable for orders with free shipping promotion. If you are seeking replacement or exchange, you will still have to pay shipping charges for the new merchandise.

Online store credit will be valid for 24 months from date of credit receipt.